Tescoe-Gift Cards

Terms & Conditions

You should read the relevant e-gift card provider’s T&Cs before you buy. You can load a maximum value of £100 onto Third Party* e-gift cards sold on tescogiftcards.com.

You’ll need a Tesco.com account to purchase an e-gift card. If you don’t have an account already, you can create one as you buy your e-gift card. We accept all major UK debit or credit cards issued by Visa or Mastercard. We do not accept American Express.

You can cancel an e-gift card at any time up to 14 calendar days after the day on which you place your order, provided none of the balance has been spent. To cancel an order, please give us a call on 0800 505555.

To request a refund or cancel a One4all e-gift card, please contact One4all directly on 03700 84 4444. To read One4all specific terms and conditions including information on fees and charges please visit www.one4alldigital.com/digital-terms-conditions.

Nothing in these terms and conditions shall affect your statutory rights.

Tesco e-Gift Card Specific Terms and Conditions

What can I use the Tesco e-Gift Card for and how do I get one?

  1. This electronic gift card (“e-gift card”) can only be used for purchases in Tesco stores within the UK. You can purchase one e-gift card per order online at www.tescogiftcards.com and you can load any amount between £5 and £150 on it. It’s not re-loadable, and once it’s purchased, we can’t top up the balance or give you a part refund if you change your mind.

  2. The e-gift card can be sent by either email or text message and will be delivered to the email address or mobile phone number as specified during the purchase journey. Tesco e-gift cards can’t be bought in or collected from, Tesco UK stores.

  3. You can use the e-gift card for full or part-payment towards any products sold within a Tesco store whilst the e-gift card is valid. “Store” includes third party concessions and petrol stations.

How does it work?

  1. The e-gift card must be presented at a self-service or manned checkout in a Tesco UK store. It can’t be spent online. The amount redeemed from an e-gift card and the balance remaining on it will be shown on the till receipt, which you should keep. It is not a cheque guarantee, credit or charge card and no interest is paid on card balances.

  2. You can also check the available balance on an e-gift card online or by calling 0345 0757757.

  3. The e-gift card is valid for a period of 5 years from the date it was activated or your last transaction, whichever is later. For these purposes, a transaction includes both a balance enquiry and using the e-gift card to pay for a purchase. You will not be able to use your e-gift card after that date and any unused balance on the card will be lost.

  4. You should treat the e-gift card like cash and ensure that it is kept safe until you need it. When you receive an activation email from us, you can use the e-gift card. Once activated, Tesco can’t be held liable for lost or stolen e-gift cards or any credit amounts on such cards, and we can’t offer cash or credit in place of the balance on a lost or stolen e-gift card.

  5. If you don’t redeem the entire value of the e-gift card in a transaction, the balance will remain on your e-gift card until it is used again or until it expires. We won’t give change, nor will we exchange the balance for cash.

General

  1. E-gift cards are issued by Tesco Stores Limited, Company number 00519500, whose registered office is at Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, England, AL7 1GA.

  2. We reserve the right to change these terms and conditions at any time for operational reasons, or to prevent fraud.

  3. These terms and conditions are governed by the laws of England and Wales.

*Where the term Third-Party e-gift card is used, this is referring to our branded e-gift cards, excluding Tesco